Reward Points POS Loyalty Program to Earn and Redeem Rewards
Bring customers back with points they can see and use.
Bring customers back with a simple points program. They earn on every purchase and redeem points at the counter.
SoftBar lets customers earn points on purchases and redeem them as discounts at the counter, with balances on receipts and WhatsApp, and campaigns like double points days.
- Earn points
- Redeem at till
- Customer balance

SoftBar Loyalty & Reward Points Features
A simple loyalty program built into billing.
Earn points
Points per rupee spent.
Redeem at till
Use points as a discount.
Customer balance
Points shown on receipts.
Campaigns
Double points days and offers.
Tiers
Silver, gold and VIP levels.
Point expiry
Encourage regular visits.
What Is Loyalty & Reward Points in a POS System?
A reward points program gives customers points for every purchase, which they can later use as a discount. It encourages repeat visits and bigger baskets.
Paper stamp cards get lost and are easy to fake. Without a system, you cannot see who your loyal customers are or measure whether the program works.
SoftBar tracks points automatically by phone number, applies redemptions at the counter, shows balances on receipts and reports the program's cost and effect on sales.

Problems Businesses Face Without Loyalty & Reward Points
No reason to return
Customers shop anywhere.
Lost stamp cards
Paper systems fail.
Fake stamps
Easy to misuse.
No loyalty data
Best customers unknown.
Program cost unknown
Discounts not measured.
No communication
Customers not reminded.

Insights from Loyalty & Reward Points
Loyalty reports show if your program pays off:
- Points earned and redeemed
- Active loyal customers
- Visit frequency of members
- Sales from members vs others
- Points liability
- Campaign results
How Loyalty & Reward Points Works in SoftBar
Set rules
Points per rupee and value.
Earn
Points added at billing.
Remind
Balances on receipts and WhatsApp.
Redeem
Discount at the counter.
Core Features of SoftBar Loyalty & Reward Points
Earning rules
Flexible.
- Points per rupee
- Category multipliers
- Double points days
- Minimum bill
Redemption
Easy at the till.
- Points as discount
- Minimum points
- Partial use
- Approval rules
Members
Know them.
- Join by phone
- Tiers
- Birthday bonus
- Member history
Communication
Stay in touch.
- Balance on receipt
- WhatsApp updates
- Expiry reminders
- Offers to members
See Loyalty & Reward Points working with your own data
Book a free demo and we will set it up around your business.
Benefits of Loyalty & Reward Points
Loyal customers spend more and come back more often.
More repeat visits
Reasons to return.
Bigger baskets
Earn more points.
Customer data
Know your best buyers.
Measured cost
Liability reports.
No fraud
Digital points.
Direct marketing
Message members.
How Your Team Uses Loyalty & Reward Points
Owner
Sees the results of loyalty & reward points on the dashboard and gets alerts on the phone, without asking staff.
Manager
Sets the rules, approves exceptions and reviews loyalty & reward points reports every day.
Staff
Use loyalty & reward points on simple screens built into their daily work, with fewer clicks.
Accountant
Gets correct entries and ready reports, with no re-typing at month end.
Tips to Get the Most From Loyalty & Reward Points
Keep it simple
Easy rules customers understand.
Show balances
On every receipt.
Run double points days
Boost slow days.
Reward birthdays
Personal touch.
Set expiry
Encourage regular visits.
Review monthly
Adjust rules by results.
Businesses That Use Loyalty & Reward Points
Businesses with repeat customers.
Works With the Rest of SoftBar
Loyalty & Reward Points is not a separate program. It shares the same products, customers, stock and accounts as every other part of SoftBar POS and ERP, so data entered once is available everywhere and reports always match.
Start with the modules you need today and switch on more as your business grows. Your data, users and settings stay the same.
Why Businesses in Pakistan Choose SoftBar
Software, setup and support from one local team.
Local team in Faisalabad
Meet us, call us or message us on WhatsApp. The same team sets up and supports your system.
Set up around you
We configure products, users, reports and modules for the way your business works.
One connected system
POS, inventory, accounts, HR and integrations share the same data.
Built for local conditions
Offline billing, Urdu-friendly receipts and support for local payment and tax requirements.
Quick to start
Most businesses are live within days, with their own data imported.
Marketing under one roof
We also run ads, SEO and social media to bring you more customers.
Secure, Cloud-Based and Supported Locally
Cloud backups
Data backed up automatically.
Works offline
Billing continues without internet.
Role-based access
Each user sees only their part.
Faisalabad support
Help on WhatsApp and phone.
Manual Work vs SoftBar Loyalty & Reward Points
What changes when this work moves from registers, Excel and phone calls into SoftBar.
| Area | Manual way | With SoftBar |
|---|---|---|
| Speed | Typed or written by hand, slow at busy times | A few clicks or a barcode scan |
| Accuracy | Copy mistakes and missing entries | Data entered once and reused everywhere |
| Visibility | Known only to the person who wrote it | Live on the owner's phone and dashboard |
| Control | Anyone can change records | Permissions, approvals and activity logs |
| Reports | Prepared in Excel at month end | Ready any time, exportable to Excel and PDF |
| Customers and partners | Phone calls for every update | Automatic SMS and WhatsApp messages |
Getting Started With Loyalty & Reward Points: Checklist
A short list to prepare before your setup session with our team.
- Your current product, customer and supplier lists
- Names and roles of staff who will use it
- The reports you check most often today
- Your rules for discounts, approvals and credit
- Printers, scanners or devices you already have
- A date to go live, ideally at the start of a week
We do the setup with you
Our team imports your data, configures loyalty & reward points and trains your staff. Most businesses are live within a few days.
Frequently Asked Questions About Loyalty & Reward Points
Can customers see their points?
Yes. Point balances can be printed on receipts or sent by message.
How do customers join?
By giving their phone number at the counter.
Can points expire?
Yes. Set an expiry period if you want.
Can I run double points days?
Yes. Campaigns by date or category.
Is Loyalty & Reward Points included in SoftBar POS?
Loyalty & Reward Points is part of SoftBar POS and ERP and can be switched on for your account. We set it up to match your workflow.
Can I try it before buying?
Yes. Book a free demo and we will show this module with your own products and data.
Does it work on mobile phones?
Yes. SoftBar runs in the browser on phones, tablets, laptops and PCs, so owners and managers can check and approve from anywhere.
Does it work without internet?
Billing and daily work continue offline and sync automatically when the connection returns.
Is my data safe?
Data is kept on secure servers with regular backups, encrypted connections and role-based access for every user.
How do I get a demo?
Press Request a Free Demo or WhatsApp 03028603894.
All POS modules
Ready to Use Loyalty & Reward Points in Your Business?
Talk to our team in Faisalabad. The demo and setup consultation are free.